Below is a quick checklist of points to look for, to evaluate software quality - especially during the software selection process. Awards and accreditations Has the software has won industry awards? if so, list awards: Does the software have accreditations? if so, list accreditations: Feedback Are there good customer testimonials for the software? Are there positive comments from independent media reports / publications? Are there any adverse or critical comments about the software or vendor, from industry media, on the internet / social media, or heard verbally? Is there widespread user satisfaction with the software (from existing users / customers)? Completeness Is the software complete? ie there are no large gaps in functionality, compared with similar software? Has any additional functionality been recently added? and if so, is it minor / nice to have functionality, rather than essential software functionality? Testable Is the software available for testing by potential users / customers? If tests have been carried out: Are functionality test results satisfactory? ie the software conforms to the stated functionality Are usability test results satisfactory? Are performance test results satisfactory? Reliability Does the software correctly operate with complete reliability? Does the software behave consistently? Is the software stable and not undergoing a major re-write? Does the software have only a few outstanding faults / bugs? Have there have been any urgent updates / fixes issued in the previous year? User experience of the software Is the software convenient and practical to use? Is the software intuitive to use? Does the software behave as users would expect? Are screens, menus, symbols, appearance consistent across all software modules? Can the software easily perform simple operations? Can the software perform complex operations? Is the system responsive? Does the software operate efficiently? Is the software security effective? Are error messages sensible, appropriate and useful? Is the software / system is well documented? Maintenance Can the software be easily maintained? Are there only one or two annual updates and rarely any urgent fixes? Is the software portable? ie it can run on multiple hardware, database, and operating system configurations - if so, list configurations: For more information about selecting software vendors visit: How to quickly create a long list of software vendors and solutions, Software vendor selection process, Vendor selection check sheet, Vendor evaluation questions, Software quality checklist

Software Quality Checklist

For packaged business software

Axia Consulting

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Below is a quick checklist of points to look for, to evaluate software quality - especially during the software selection process. Awards and accreditations Has the software has won industry awards? if so, list awards: Does the software have accreditations? if so, list accreditations: Feedback Are there good customer testimonials for the software? Are there positive comments from independent media reports / publications? Are there any adverse or critical comments about the software or vendor, from industry media, on the internet / social media, or heard verbally? Is there widespread user satisfaction with the software (from existing users / customers)? Completeness Is the software complete? ie there are no large gaps in functionality, compared with similar software? Has any additional functionality been recently added? and if so, is it minor / nice to have functionality, rather than essential software functionality? Testable Is the software available for testing by potential users / customers? If tests have been carried out: Are functionality test results satisfactory? ie the software conforms to the stated functionality Are usability test results satisfactory? Are performance test results satisfactory? Reliability Does the software correctly operate with complete reliability? Does the software behave consistently? Is the software stable and not undergoing a major re-write? Does the software have only a few outstanding faults / bugs? Have there have been any urgent updates / fixes issued in the previous year? User experience of the software Is the software convenient and practical to use? Is the software intuitive to use? Does the software behave as users would expect? Are screens, menus, symbols, appearance consistent across all software modules? Can the software easily perform simple operations? Can the software perform complex operations? Is the system responsive? Does the software operate efficiently? Is the software security effective? Are error messages sensible, appropriate and useful? Is the software / system is well documented? Maintenance Can the software be easily maintained? Are there only one or two annual updates and rarely any urgent fixes? Is the software portable? ie it can run on multiple hardware, database, and operating system configurations - if so, list configurations: For more information about selecting software vendors visit: How to quickly create a long list of software vendors and solutions, Software vendor selection process, Vendor selection check sheet, Vendor evaluation questions, Software quality checklist
Software Quality Checklist For packaged business software
© 2020 Axia Consulting Ltd
All rights reserved. Contact Us

Axia Consulting