A quick checklist of points to look for, to help evaluate software quality - especially during the software selection process. For more information about selecting software vendors visit: How to quickly create a long list of software vendors and solutions, Software vendor selection process, Vendor selection check sheet, Vendor evaluation questions, Software quality checklist
Software Quality Checklist For packaged business software

Axia Consulting

© 2020 Axia Consulting Ltd. All rights reserved.
17 New Road Avenue, Chatham, Kent ME5 9RL, United Kingdom Contact Us
Ref
Software Quality Checklist
Yes
No
Don’t know
Awards and accreditations
1
The software has won industry awards
- list awards
2
The software has accreditations
- list accreditations
Feedback
3
There are good customer testimonials for the software
4
There are positive comments from independent media reports / publications
5
There are no adverse / critical comments about the software, from industry media, on the internet / social media websites, or heard verbally
6
There is widespread user satisfaction with the software, as per existing users / customers
Completeness
7
The software is complete ie there are no large gaps in functionality, compared to other software
8
Any additional functionality recently added is effectively minor / nice to have functionality, rather than essential software functionality
Testable
9
The software is available for testing by potential users / customers
10
Satisfactory functionality test results ie the software conforms to the stated functionality
11
Satisfactory usability test results
12
Satisfactory performance test results
Reliability
13
The software correctly operates with complete reliability
14
The software behaves consistently
15
The software is stable and not undergoing a major re- write
16
The software has few outstanding faults / bugs
17
There have been no urgent updates / fixes issued in the previous year
User experience of the software
18
The software is convenient and practical to use
19
The software is intuitive to use
20
The software behaves as users expect
21
The screens, menus, symbols, appearance are consistent across all software modules
22
The software can easily perform simple operations
23
The software can perform complex operations
24
The system is responsive
25
The software operates efficiently
26
The software security is effective
27
The error messages are sensible, appropriate and useful
28
The software / system is well documented
Maintainable
29
The software can easily be maintained ie there are only one or two annual updates and rarely any urgent fixes
30
The software is portable ie it can run on multiple hardware, database, and operating system configurations
A quick checklist of points to look for, to help evaluate software quality - especially during the software selection process. For more information about selecting software vendors visit: How to quickly create a long list of software vendors and solutions, Software vendor selection process, Vendor selection check sheet, Vendor evaluation questions, Software quality checklist
Software Quality Checklist For packaged business software
© 2020 Axia Consulting Ltd
All rights reserved. Contact Us
Ref
Software Quality Checklist
Yes
No
Don’t know
Awards and accreditations
1
The software has won industry awards
- list awards
2
The software has accreditations
- list accreditations
Feedback
3
There are good customer testimonials for the software
4
There are positive comments from independent media reports / publications
5
There are no adverse / critical comments about the software, from industry media, on the internet / social media websites, or heard verbally
6
There is widespread user satisfaction with the software, as per existing users / customers
Completeness
7
The software is complete ie there are no large gaps in functionality, compared to other software
8
Any additional functionality recently added is effectively minor / nice to have functionality, rather than essential software functionality
Testable
9
The software is available for testing by potential users / customers
10
Satisfactory functionality test results ie the software conforms to the stated functionality
11
Satisfactory usability test results
12
Satisfactory performance test results
Reliability
13
The software correctly operates with complete reliability
14
The software behaves consistently
15
The software is stable and not undergoing a major re-write
16
The software has few outstanding faults / bugs
17
There have been no urgent updates / fixes issued in the previous year
User experience of the software
18
The software is convenient and practical to use
19
The software is intuitive to use
20
The software behaves as users expect
21
The screens, menus, symbols, appearance are consistent across all software modules
22
The software can easily perform simple operations
23
The software can perform complex operations
24
The system is responsive
25
The software operates efficiently
26
The software security is effective
27
The error messages are sensible, appropriate and useful
28
The software / system is well documented
Maintainable
29
The software can easily be maintained ie there are only one or two annual updates and rarely any urgent fixes
30
The software is portable ie it can run on multiple hardware, database, and operating system configurations

Axia Consulting