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Software Quality
Checklist

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Software quality checklist

Quickly and easily gather your system requirements and prepare your RFI & RFP.

Learn more about RFI/RFP Templates for:

Software Quality Checklist

For packaged enterprise software

A quick checklist of things to look for, to help identify software quality - especially during the software selection process.

Ref

Software Quality Checklist

Yes

No

Don’t know

 

 

 

 

 

 

Awards and accreditations

 

 

 

1

The software has won industry awards

 

 

 

 

- list awards

 

 

 

2

The software has achieved accreditations

 

 

 

 

- list accreditations

 

 

 

 

 

 

 

 

 

Feedback

 

 

 

3

There are good customer testimonials for the software

 

 

 

4

There are positive comments from independent media reports / publications

 

 

 

5

There are no adverse / critical comments about the software, from industry media, on the internet / social media websites, or heard verbally

 

 

 

6

There is widespread user satisfaction with the software, as per existing users / customers

 

 

 

 

 

 

 

 

 

Completeness

 

 

 

7

The software is complete ie there are no large gaps in functionality, compared to other software

 

 

 

8

Any additional functionality recently added is effectively minor / nice to have functionality, rather than essential / core software functionality

 

 

 

 

 

 

 

 

 

Testable

 

 

 

9

The software is available for testing by potential users / customers

 

 

 

10

Satisfactory functionality test results ie the software conforms to the stated functionality

 

 

 

11

Satisfactory usability test results

 

 

 

12

Satisfactory performance test results

 

 

 

 

 

 

 

 

 

Reliability

 

 

 

13

The software correctly operates with complete reliability

 

 

 

14

The software behaves consistently

 

 

 

15

The software is stable and not undergoing a major re-write

 

 

 

16

The software has few outstanding faults / bugs

 

 

 

17

There have been no urgent updates / fixes issued in the previous year

 

 

 

 

 

 

 

 

 

User experience of the software

 

 

 

18

The software is convenient and practical to use

 

 

 

19

The software is intuitive to use

 

 

 

20

The software behaves as users expect

 

 

 

21

The screens, menus, symbols, appearance are consistent across all software modules

 

 

 

22

The software can easily perform simple operations

 

 

 

23

The software can perform complex operations

 

 

 

24

The system is responsive

 

 

 

25

The software operates efficiently

 

 

 

26

The software security is effective

 

 

 

27

The error messages are sensible, appropriate and useful

 

 

 

28

The software / system is well documented

 

 

 

 

 

 

 

 

 

Maintainable

 

 

 

29

The software can easily be maintained ie there are only one or two annual updates and there are rarely urgent fixes

 

 

 

30

The software is portable ie it can run on multiple hardware, database, and operating system configurations

 

 

 

Use the software quality checklist above, or download a FREE copy (MS Excel, 40 KB) below or from the download page.

Download a FREE copy of the Software Quality Checklist - click here

For more system selection information visit: Where to find vendors / Vendor selection process - shortlisting / Vendor selection check sheet / Vendor evaluation questions / Vendor meeting

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