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CRM RFP

Here’s a Quick Way to Gather CRM System Requirements and Build RFI's / RFP's!

If you are looking at specifying your CRM system requirements and preparing an RFI or RFP ... then this is for you.

Here's why:

We have a professional template called, the "CRM System Requirements RFI/RFP Checklist." It covers nearly everything you need for gathering or specifying CRM system requirements, building an RFI or RFP for issue to software vendors, and for evaluating and comparing vendor responses.


SAVES YOU TIME

Use our template and you will save time gathering your CRM system requirements, building RFI's / RFP's and evaluating vendor responses. How much time you’ll save varies from project to project – days, weeks or even months, depending on what you are doing. Our template is quick to use and lists virtually all the CRM system requirements you need. So, you won’t have to think up your requirements from scratch.

Picture this. No more blank faces, staring at a blank white board. No more struggling to come up with requirements. Now everyone can start with lists of potential requirements. You just have to choose which ones you need. This is so much easier and quicker than traditional requirements gathering methods.

You’ll also save time preparing your RFI’s and RFP’s, as your requirements quickly build into RFI’s or RFP’s for issue to potential vendors. And save yet more time, as the standardised format makes it quick and easy to evaluate and compare vendor RFI/RFP responses.


SAVES YOU EFFORT

You will save effort because thousands of CRM system criteria have been carefully researched and listed. They are there, ready for you to use. You no longer have to research and create them yourself. Our comprehensive and detailed CRM system coverage ensures that everything you need is included.

The CRM Checklist will enable you to be more thorough when gathering your requirements. You will be able to prepare a complete specification without missing any parts. In addition, it will stimulate your thoughts, give you ideas and make you aware of what the latest CRM systems can do.

The sooner you use it, the more it will help you to focus on your specific needs. Along with helping you to avoid being side tracked with inappropriate tasks or looking at potentially unsuitable software solutions.

As the RFP Checklist is in Microsoft Excel, you can easily share, amend, customise and tailor to your precise needs. You can work the way that suits you best.

The standardised format includes space for vendors to respond to your requirements in your RFI or RFP and for you to evaluate these responses. It makes comparisons clear and effortless.


SAVES YOU MONEY

If you are on a tight budget, then this will help. There is no need to take on extra staff or resources to use the RFP Checklist. Moreover, it replaces the need for (and the expense of) bringing in consultants or service providers to help specify requirements / prepare an RFP.

It costs only a fraction of the cost of a typical consultant for one day. Yet to produce the same output would take more than 20 days of traditional requirements gathering effort. The “CRM System Requirements RFI/RFP Checklist” represents outstanding value for money!


REDUCES THE RISK OF SELECTING THE WRONG CRM SYSTEM

The last thing you want to do is to select the wrong system. You wouldn’t get your desired functionality or benefits. And it would be an expensive mistake, you’d be stuck with for years.

The “CRM System Requirements RFI/RFP Checklist” can help reduce the risk of this happening.

The RFP Checklist provides a standardised approach to gathering requirements in an orderly and structured way. It allows prospective vendors to respond to your specific needs without confusion. It is easy for you to evaluate and compare the responses. And, it follows a well-proven and widely used method for selecting new software.

All of which, provides for clarity and transparency. You can see what you need, who provides it and so identify the best solution(s) for your organisation.



And it's not like any other Checklist or template you've looked at.
 

Why?


IT’S COMPLETELY IMPARTIAL AND UNBIASED

The “CRM System Requirements RFI/RFP Checklist” is completely impartial and vendor neutral. Software vendors do not sponsor our products or services. Therefore, as there is no bias, it will not lead or force you towards any one or more particular CRM software packages or vendors. It will however, lead you to what is best for you – the requirements you need for your organisation and the best system to do the job.


IT’S UP TO DATE

The RFP Checklist is regularly updated, based on a combination of experience, extensive research and what the latest systems can do. The latest version was issued in July 2011.


IT CAN ALSO BE USED FOR:

  • Helping to justify and get board approval for a new project
  • Assisting in brainstorming meetings – getting users to discuss their new system needs
  • Learning more about the latest CRM systems and their functionality
  • Comparing with an existing requirements specification – to make sure everything is included in the existing requirements specification
  • Adding more detail to user requirements, during the system implementation phase

Whichever way you use a RFP Checklist, it will make a major contribution to your CRM project.

 

Key Features

Here's a quick look at what you'll find in "CRM System Requirements RFI/RFP Checklist":

  • 2125 Customer Relationship Management criteria, 901 system wide, operations, technology and support criteria, and 333 business analysis and overview criteria
  • CRM systems selection overview – to guide you through the whole system selection process
  • Clear and simple instructions



CONTENTS

Two versions of the “CRM System Requirements RFI/RFP Checklist” are available. There is a Corporate version (for larger organisations, which includes everything) and a SME version (for smaller organisations, which is a cut down version). The table below lists the contents of each version.

 

CRM System Requirements RFI/RFP Checklist contents:

SME    Version

Corporate Version

 

Sections

 

 

 

Instructions and System Selection Overview

 

 

 

Table of Contents

 

 

 

Overview

 

 

1

Business analysis

 

 

2

Overview - CRM system functions

 

 

 

Detailed functionality: system wide

 

 

3

System wide functions

 

 

4

Advanced analytics and business intelligence

 

 

 

Detailed CRM system functionality

 

 

5

Market research

 

 

6

Marketing

 

 

7

Sales

 

 

8

Sales order processing and invoicing

 

 

9

Customer support

 

 

10

Field and service management

 

 

11

Contact centre

 

 

 

Operations, technology and support

 

 

12

Systems operations

 

 

13

Technology requirements

 

 

14

Software / system support

 

 

 

Scores

 

 

15

Summary of module / vendor scores

 

 

 

Total number of criteria

2758

3359

DOWNLOAD A FREE SAMPLE AND FIND OUT MORE

Download a FREE sample of the “CRM System Requirements RFI/RFP Checklist”. The FREE sample includes instructions, full contents details, and sample pages for you to try out. (Available in MS Excel 97-2003, MS Windows 95-XP format, 249KB).

Download a FREE sample of the "CRM System Requirements RFI/RFP Checklist" - click here

Or view the full contents details.

Alternatively, see from these sample page screen shots how to use it.

View the product technical details.

 

IT’S BEEN WIDELY USED AND TRUSTED

Many hundreds of organisations have trusted and used the RFI/RFP Checklists. They operate in many diverse commercial and non-profit / government business sectors, ranging from small (£5m turnover) to large (£500m) in size. The RFI/RFP Checklists appeal to users changing their systems the world over and have been bought by organisations in more than 30 countries.

Whatever size, business sector or country you’re in, we’re confident the “CRM System Requirements RFI/RFP Checklist” can help you gather your CRM requirements and build your RFI/RFP.

But don’t just take our word for it - see what other people have to say.



WE VALUE YOUR PRIVACY

We value your privacy. We will not rent, sell or give your details to any other organisation.

Since we treat every purchase, you make in complete confidence - software vendors will not be able to email or telephone you, unless you make contact first.

60-DAY 100% FULL MONEY-BACK GUARANTEE

If you are not completely satisfied with a Checklist – simply email us within 60 days from purchase. Let us know you have deleted all copies and we will give you a full refund on the spot.

PRICES – for electronic delivery straight to your in-box

CRM System Requirements RFI/RFP Checklist prices:

SME    Version

Corporate Version

GBP Sterling £

175

235

US Dollars $*

286

384

Euro*

222

299

*Indicative US Dollar and euro prices. Current ‘online shop’ prices may vary due to exchange rate fluctuations.

In addition, there are charges for:
VAT @ 20.0% on RFI/RFP Checklists delivered within the UK.
CD creation and postage/packing, should you require a CD.

 

WHICH VERSION DO YOU NEED?


If you need everything, or are a larger size organisation (say £20 - £500m turnover) - choose the Corporate version.

If you can manage with the ‘cut down’ version, or are a smaller size organisation (say £5 - £25m turnover) - choose the SME version.

 

GET A COPY NOW

Get a copy from our online shop and have it delivered straight to your in-box.

Secure credit card processing. Most major credit and debit cards accepted. All major currencies are accepted. Download your RFI/RFP Checklist and invoice/receipt straight after payment, via links from email sent to you.

If you prefer not to use a credit card, but rather pay by cheque on invoice, or want a CD, click here. 30-day terms. GBP Pound Sterling, US Dollars and euro currencies accepted. Wherever possible, your RFI/RFP Checklist will be despatched within 24 hours of receiving your order.

Image of CRM System Requirements RFI/RFP Checklist - click here for more screenshots

CRM System Requirements RFI/RFP Checklist

“Your CRM Checklist saved us over 44 man hours during the requirements definition phase of the project.

I am very grateful for your service

David Cannon, President, Certtest Inc. Irving, Texas, USA

“Your Checklist was of great use to me in preparing for vendor selection ...

... and it also saved me a great deal of time in ensuring we covered all relevant areas of the user requirements”

Dr Stephen Hutson, Director, Pharma4sight, Essex, UK

“We have used the Axia System Requirements Checklists as ‘cornerstone’ inputs into our Business Requirement and Change processes for two of our most significant IT projects in recent years.

These comprehensive documents have directly saved us considerable time, effort and cost in terms of project / quality planning and external consulting activities.

I would not hesitate to recommend the use of these tools for future IT and / or Business Change Projects.”

Richard Mackenzie, MRM Programme Manager, RAC, Perth, Western Australia

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